I’m the 7-day-old Director of Product Management at Plaxo. I've blogged a total of 67 words in my life - and not because of lack of opportunity. But these Plaxo guys believe strongly in transparency- so here we are.

Starting a new job is a little like starting to use a new application: You've heard some good things about it, some bad things about it, but you've decided it’s got something for you - so you take the plunge.

skyisfallingFour months ago, all I knew about Plaxo were the emails I had received (need I say more?). Then I learned while doing some peripheral investigation that it could free my Outlook data from my work computer so that I could see it from my home computer – or anywhere for that matter. I quickly downloaded Plaxo.
That night - I went home, logged into Plaxo Online, and saw my calendar and contacts (13 years worth from my now-previous work) now available to me without lugging and logging into my work laptop. WOW. Next I downloaded the toolbar for my home machine where my husband uses Outlook Express. Now all our contacts were in one place, and we created a calendar with the kids’ schedules. My life is now less split – if you know what I mean.

By coincidence, Plaxo came up as a career consideration. PERFECT. A product manager's dream: a great product, all kinds of opportunity for more functionality, as well as room for improvement ;-). After what seemed like 60 interviews (actually 12 - these guys are careful), things were looking good. In addition to the functionality, and the promise for MORE, and more better, the team met my criteria. They are very technically progressive, completely up-for-improvement, even if it means change, and basically, passionate about doing great things right. They also meet the bill in abilities: opinionated rocket scientists and inclined to move (VERY) fast. They even passed the good-time-over-lunch test.

So here I am.

Back to where I started - Starting a new job is a little like starting to use a new application…

When I started using Plaxo, I was confused - and anxious. I loved the synch and the access. But I was terribly worried: will this email my friends? Or worse yet, my old boyfriends? (The answer is no.) I worry. And finally – after years of perfecting my ability to worry – I am getting paid for it.

The Plaxo team is in the middle of an overhaul of sorts, and the office is talking about my old boyfriends (or those potential emails, to be more precise). I can’t wait to unveil the many exciting things we have coming out later this year – the worry free – only great value – Plaxo. (Note – I’m not in marketing)

As it probably goes without saying, I’m still using Plaxo. I love seeing my kids’ soccer schedule right next to my work schedule, and ALL my current contact info across all my applications. I can’t wait to do more. My usage patterns, fears and confusion are the subject of well deserved scrutiny around here. And soon – not only will I not need to worry, but I’ll actually stop worrying – at which time I’ll have to find something else for them to pay me for.

Heck – I may be so excited I’ll want to let my old boyfriends know… but I doubt it.

-- Laurel Lee, Director of Product Management

Posted by laurel at May 12, 2006 @ 02:10 PM | permalink

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Comments

Welcome aboard!
As usual, great to see the Plaxo blog getting put to good use, and great to hear from a new staff member.

Looking forward to seeing the new features you talked about, and looking forward to see you direct some managed products!! (whatever that means =P )

Posted by: Lee Bailey at May 12, 2006 06:09 PM

Hi Laurel,

Good to see new blood in the Management. I am living in Denmark and have been using Plaxo for years - and loving it.

Looking forward to hear more about product development and generally better communication with us - like, when is the new version coming out and what new features will be there. And who for example is HipCal - did Plaxo acquire them, and will their features be merged with Plaxo?

One improvement that I would like to see is this -- next time I ask my friends and professional contacts to update their address books, it is easier for them to update their information, and they need to know Plaxo is perfectly safe to use.

Another thing I would like to see is this:
I have all my contacts in different folders to seperate them into categories. Recently I lost all my contacts on my computer, and Plaxo was able to recover all my data, thank goodness, but they were all merged (i.e. no folders - just one long list), and I had to go back and divide them up again into folders. I almost dropped Plaxo altogether after that, but I didn't because the on-line live chat help was really good, AND Plaxo said they would make it possible in future to get a complete backup of the contacts, in their seperate folders.

Looking forward to the next update -

Ted Weicker

Posted by: Ted at May 14, 2006 11:57 PM

Laurel,
Do you use LinkedIn (www.linkedin.com) at all? It's a professional networking site. I think Plaxo + LinkedIn (not necessarily merger, I'm thinking more strategic partnership) would be a great synergy.

Posted by: Victor Escobar at May 16, 2006 12:47 AM

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