Some of you may have noticed our new Plaxo Alerts recently rolled out.
Based on member feedback, we've redesigned the alerts to make them more informative and useful, helping to enhance your usage of Plaxo. We'll post some upcoming blog articles that discuss the new layout and features of the new alerts, and we'll continue to tweak and improve them over time.
But unfortunately, with the rollout of the new alerts, we also discovered a minor problem. Normally, a member receives an alert notification anytime an entry in their address book is updated through Plaxo. A bug in the new alerts caused a small percentage of Plaxo members to receive some alerts where no contact information had actually changed. No address book data was corrupted, but the alerts may have been confusing. We've fixed the problem, and we apologize for any inconvenience this may have caused.
Should you have any questions, concerns, or feedback, please let us know by contacting our Support Department.