June 19, 2012

How to Re-activate Google Sync with Plaxo

Attention: Plaxo Customers Using Google Sync
Google Sync is back! In the short time Google Sync was offline we were working closely with Google’s security team to upgrade our syncing and security processes.

Malicious parties attempted to use an outdated Plaxo widget to access Google accounts, but the suspicious activity was detected and the perpetrators identified. For security reasons, the Google Sync service with Plaxo was temporarily disabled, but now it’s back and better than ever.

Re-activate Google Sync
You can re-activate your Google Sync using the new, easier and more secure OAuth method with Plaxo by simply clicking here.  Or, follow these three simple steps:

  1. Login to Plaxo.com and allow Plaxo to access your Google account.
  2. Re-enable your Google Sync using OAuth.
  3. View step-by-step instructions.

How we enhanced security
We retired the Address Book (AB) widget and replaced it with OAuth, a more secure industry standard. It allows users to share private resources across sites without the need for sharing their credentials.  Facebook and Google are the largest implementers of the OAuth standard.

Our customers’ privacy and the security of their data is of the utmost importance. We will continue working diligently to deliver you the best apps and services possible in a secure environment.

Thank you for your patience as we corrected this process and re-enabled Google Sync.  As always, please feel free to contact us with any questions at help.plaxo.com.

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About the Author

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Cori Pasinetti

Director of Marketing

As the Director of Marketing for Plaxo, Cori is a brand advocate for all things Plaxo. Have you Plaxo'd today?

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  • Mike

    my apologies… i was referring to the screenshot in the email sent to users this evening.

  • Brice

    It appears I can’t sync my calendar (the option is grayed out).  Has this been reactivated?

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  • Dgreen617

    I was really glad to see this back but is there a reason why I can only sync my contacts and not my calendar as I could before?

    • http://twitter.com/plaxohelp plaxocare

      We are finding that we will be unable to have the calendar sync functionality working. We will keep you posted on any further updates.

  • Mjtsmweller

    Will Plaxo/Google be allowing syncing of the calendars in the near future?  I noticed the selection was grayed out when re-activating.

  • Matt Weller

    When will Plaxo & Google allow syncing of calendars?  I noticed the selection was grayed out when I re-activated my account.

  • GM

    Great news that the contact sync is active again. How about the calendar sync with Gmail? That option seemed to be unavailable during setup.

    • http://twitter.com/plaxohelp plaxocare

      Yes.. Unfortunately, we are finding that we will be unable to have the calendar sync functionality working and we will keep you posted on any further improvements.

  • http://www.authoritydirectory.com Bruce

    It is not re-enabled as calendar sync is not working. why are you acting like it is all fixed when the most important part still does not work?

    • http://twitter.com/plaxohelp plaxocare

      Hi Bruce – As of now, the Google contacts sync has been re-enabled. we are finding that we will be unable to have the calendar sync functionality working at this time.

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  • Keith Kobe

    When is calendar sync going to be reactivated?